Insurance Notices

Insurance Plans

The following are insurances with which we contract and/or will submit payment requests on our patients' behalf. This list is subject to change without notice or update on this website. Please contact our administration for the most up to date information or to confirm if we are currently contracted with your insurance company.

Insurances we contract with include:

HMSA

HMSA PPO

HMSA Blue Card plans

HMSA Quest

HMSA Akamai Advantage

Humana PPO

Humana HMO

AARP MedAdvantage

HMAA

UHA

UHC

Alohacare

Ohana Wellcare

VA and Tricare

Medicare

Companies that we DO NOT contract with include:

Aetna

Cigna

HMA

MultiPlan and any of it's many subsidiaries

Kaiser

re: Physicians and group update with United Healthcare (UHC)

Dear Patients,

You may have been previously notified that Maui Urology, LLC will no longer participate as an in-network provider for all United Healthcare (UHC) plans, effective July 31, 2024.

We are happy to announce that we have reached an agreement with UHC to continue our mutual relationship and contractual agreement. We apologize for any inconvenience this uncertainty has caused.

If you cancelled and/or rescheduled an appointment due to our termination notice, we encourage you to contact our office to be scheduled again.

We are deeply committed to the health of our community, have spent countless hours to come to a more agreeable solution, and look forward to continuing to be able to provide this service to our patients. We hope we can continue to be of service to you.

Sincerely,

Maui Urology, LLC

Seeing a provider Out of Network

We routinely see patients out of network, meaning you are paying cash upfront, just as you would a hairdresser, a massage therapist or a lawyer. In some instances, patients have insurance coverage, but it's with a company with which we don't have a contract. If so, you may be able to submit your bill to your insurance company and receive some refund towards your payment made.

The following site, not affiliated with Maui Urology, gives a basic explanation of out of network reimbursement:

https://www.thesuperbill.com/blog/the-complete-guide-to-out-of-network-reimbursement